Hyster enjoys a different relationship with our customers. We try to produce complete client satisfaction created through world class production. Our goal is to foresee the requirements of every client as well as deal with them with forklifts that deliver the reliability, the value and the performance which they really require.
Hyster fully believes in starting with the client. The company performs annual focus groups and provides on-going voice of customer research that is conducted both on line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to virtual, physical and environmental tests, in order to guarantee the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate excellence from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold all workers responsible for constant quality, along with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of high quality features as standard with our products. By remaining dedicated to our focus on quality and safety, and by being innovative from start to finish, we deliver several of the best material handling machinery on the market. These are only some of the reasons the corporation has become a leader within the business.